Frequently Asked Questions
Need help? Read below for answers to your basic questions!
General
We deliver a monthly subscription box of 2 - 3 crystals and stones, 1 crystal-related gift, a wellness gift, and other surprise goodies to delight your soul. All items are curated for their high quality, high energy, and unique properties. Whether you are a seasoned crystal collector, new to the exploring the energy of crystals, or want to expand your healing stones collection, this is a perfect choice for you.
Each month we curate a selection of beautiful crystals and gifts for you. It's always mostly a surprise ... though we DO show previews of a few items ahead of time. Due to limited availability of some crystals, not every box is guaranteed to be exactly as shown in monthly previews, though will always be the same value.
You can choose our regular subscription plan, or you can choose to purchase one box at a time. And each month, hopefully you'll be delighted enough to say, "My Crystal Bliss box arrived today!"
While each month will vary and may not have scented items included in each box, My Crystal Bliss boxes will only contain natural items and pure essential oils (never fragrance oils). If you have concerns, please email us.
Ordering + Shipping
Our pricing is straightforward and simple.
A subscription plan is $49.99 per month (billed monthly)
A one time purchase box is $59.99
Shipping is included in your price.
NOTE when you first order, you are billed immediately for your first box, and after that you are billed on the last day of the month or the 1st of the month.
There are never hidden costs. We occasionally will offer special add on items for an additional cost.
Shipping begins around the 10th of each month. You always get an email stating it has shipped and when to expect it. After the shipping date, your box could take up to 7 days to arrive depending on your location. We ship by US Postal Service.
By subscribing to a monthly subscription plan, you are agreeing to ongoing monthly automatic payments with a 3 month minimum. When you sign up, your credit card is charged immediately, and then billing happens automatically on the last day of the month/1st of the month.
After 3 months you may cancel at your choosing. You may pause your subscription for one month a total of 2 times if necessary. You will receive your box after the 10th of the month. We use a service called Subbly for billing, from which you will receive emails from about your subscription.
My Crystal Bliss subscription boxes are non-refundable. You are free to cancel your subscription at any time.
In the case of breakage in shipping, we'll do our best to replace the item, but due to our unique inventory, cannot guarantee at all that the item will be the same. It's your responsibility to notify us immediately of breakage and include a photo. After 7 days, we reserve the right to decline your request.
ALL boxes, regardless of type, are strictly non-refundable.
At this time, we are shipping to US addresses only.
Reviews + Business Stuff
Thanks so much for your interest in My Crystal Bliss! We LOVE reviews. You can post your own reviews or unboxing video's on social media (facebook, instagram, youtube) with the tag #mycrystalbliss. If we don't respond, send us a note so we're sure to see it.
At this time we are only able to send free boxes to influencers and related businesses with at least 5000 followers (on Instagram, Facebook, or a high traffic blog). If you fit this criteria, use our brand ambassador form. If this doesn't fit, but have other ideas, let us know how we can collaborate. Thanks for your understanding!
We lovelovelove finding new goods for our boxes and working with businesses of all shapes and sizes! See our partners page to contact us to see how we can work together. Thanks!